Frequently Asked Questions


What shipping methods are available?

1. Dhaka:
(a) Express Shipping (1 day)
(b) Standard Shipping (2 days)
(c) Free Standard Shipping (2 days, condition applies)
2. Bangladesh:
(a) Express Shipping (2 days)
(b) Standard Shipping (3-5 days)
(c) Free Standard Shipping (3-5 days, condition applies)

Do you ship internationally?

No, at this moment we do not ship internationally.

How long will it take to get my package?

It all depends on your selected shipping method at the time of order.


What payment methods are accepted?

Visa, MasterCard, American Express, DBBL Nexus, bKash, Nagad, Rocket, SureCash, U-Pay, M-cash, T-Cash, Q-Cash and Cash on Delivery.

Is buying medicine online safe?

Of course safe, the reasons why you should buy medicine from us are:
1. 100% verified & authenticated products
2. Quick and on time delivery
3. Discounted price


How do I place an order?

Just select the products you want to buy, add to cart and then check-out using available payment methods.

Do I need an account to place an order?

No, you can place an order without creating an account. However, it is strongly advised to create an account because you will have special offers, promotions and to keep a record of your purchase.

How do I track my order?

At the moment, you can call us at our Hotline or email us to track your order.
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